Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • You’ll find nearly all the answers to your questions in the user–friendly Help Center section integrated into our Website Control Panel. It offers an in–depth knowledgebase with frequently asked questions and exhaustive educational articles prepared by our proficient help desk support team.

  • Top quality support service

  • Instructional Videos

  • For those of you who would rather find out how to remedy a frequently experienced issue by watching a video tutorial, we’ve added a selection of video tutorials to our Website Control Panel. All the educational video clips are very short and easy to grasp. They offer you visual presentations of different web site management operations.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7 customer support service and a one–hour response guarantee. Our trained customer service technicians will be online around the clock to answer your enquiries and to settle any issue that you may possibly run into. Simply submit a client support ticket from the Help Center section and we will respond momentarily.